Privacy policy

Privacy Policy

Last Updated: August 14, 2026

Edupro International (“Edupro International,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our students, parents, guardians, tutors, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, register for our tutoring services, book a consultation, or participate in our educational programs.

1. Information We Collect

Depending on how you interact with Edupro International, we may collect:

Personal Information

  • Student's name
  • Parent or guardian's name
  • Email address
  • Telephone or WhatsApp number
  • Country and general location
  • Date of birth or age range where necessary for educational purposes
  • School, curriculum, or academic level
  • Subjects the student wishes to study
  • Learning goals and academic requirements

Educational Information

Where voluntarily provided, we may collect information relating to:

  • Current academic level
  • Learning objectives
  • Areas requiring support
  • Previous academic performance
  • Learning preferences
  • Assessment or consultation information

Payment Information

Payments may be processed through third-party payment providers. We generally do not store complete payment card details on our own systems.

Technical Information

When you use our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Approximate location
  • Website usage information
  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Provide and manage tutoring services
  • Match students with suitable tutors
  • Arrange consultations and lessons
  • Create personalized learning plans
  • Communicate with students, parents, and guardians
  • Process payments and bookings
  • Respond to questions and support requests
  • Improve our educational services and website
  • Maintain website security
  • Prevent fraud or misuse
  • Send service-related communications
  • Send marketing communications where permitted and where appropriate consent has been provided
  • Meet legal and regulatory obligations

We will not use educational information for purposes unrelated to providing or improving our services without an appropriate legal basis or permission.

3. Children's Privacy and Safeguarding

Edupro International provides educational services that may be used by children and young people.

Where a student is under the applicable age of consent, we may require a parent or legal guardian to provide consent and necessary information before services are provided.

Parents and guardians are responsible for providing accurate information and appropriate consent when registering a minor.

We take student safety seriously and expect all tutors, staff, students, parents, and guardians to follow our safeguarding and professional conduct requirements.

4. How We Share Information

We may share limited personal information with trusted service providers where necessary to operate our business, including:

  • Payment processors
  • Scheduling and communication platforms
  • Video-conferencing providers
  • Website and hosting providers
  • Customer support systems
  • Technology and security providers

We do not sell students' personal information as a business practice.

We may also disclose information where required by law, legal process, or to protect the safety, rights, and security of Edupro International, our users, or others.

5. Tutors and Student Information

Tutors may receive information reasonably necessary to provide educational services.

Tutors must use student information only for legitimate educational and professional purposes and must maintain appropriate confidentiality.

Tutors must not use student information for unauthorized personal communication, marketing, solicitation, or other unrelated purposes.

6. Communication

We may communicate with students, parents, or guardians through email, telephone, WhatsApp, SMS, or other communication methods provided during registration.

Service-related communications may include:

  • Booking confirmations
  • Lesson reminders
  • Schedule changes
  • Payment information
  • Learning updates
  • Administrative notices

You may opt out of non-essential marketing communications where applicable.

7. Cookies

Our website may use cookies and similar technologies to:

  • Operate essential website functions
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Support analytics and marketing where permitted

You may be able to control cookies through your browser settings or available cookie preferences.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate records, resolving disputes, and complying with legal obligations.

10. Your Privacy Rights

Depending on your country or applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain processing
  • Request restriction of processing in applicable circumstances
  • Request information about how your data is used

To make a privacy request, contact us using the contact details provided on our website.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Edupro International is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those services before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

The updated version will be published on our website with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Edupro International through the contact details provided on our website.

Edupro International
International Tutoring & Educational Services
Email: eduprointl@gmail.com
Website: www.eduprointernational.org